Use of products purchased from Numato Lab
While our products can be used for a variety of purposes including Academic, Research, Industrial etc.. we do not guarantee about the fitness or suitability of our products for any specific purpose. Use these products at your own risk. You should know what your are buying and what you are going to do with the product you bought. We assume no responsibility for any loss or damage happened to you or anybody else directly or indirectly by the use of our products. By buying and/or using our products or it’s derivatives you agree that you will hold Numato Systems Private Limited harmless and non-liable to any loss happened to anyone direct or indirect due to such use.
We at Numato Lab, do our best to ensure quality of products and accurate information about the products. Numato Lab offers full refund if you received a faulty product either due to defective parts or workmanship. Please be aware that these products are not end user products (such as a mobile phone or tablet) and will require substantial technical knowledge from your side to use them satisfactorily. This warranty is applicable only to hardware that is physically shipped. We do not offer any warranty to software, sample code, manuals or any other documentation except essential tools where applicable(sample code is not considered as essential tool). To be eligible for a full refund, you should notify Numato about the problem in detail within 30 days of the date the product(s) delivered to you. At any point of time if you are not satisfied with any of our products, please contact us. We will do our best to solve the problem to your satisfaction. In case of returns for any reason other than a faulty product, the customer assumes the responsibility of any courier charges or any other associated charges to be paid for original shipping and shipping the product back to our premises. If Numato Lab authorize a refund for your order, please allow upto two weeks for processing.
Please see shipping terms here.
In case you need to cancel or modify an order you placed, please let us know as early as possible. Orders that left our premises for shipping (even if you haven’t received a shipping notification) can not be canceled. Refunds on canceled orders may take up to a week for processing.
Replacement of products
If you would like to replace any item ordered incorrectly or for any other reason, we are glad to help. The customer assumes the responsibility of any courier charges to be paid for sending the product to our premises and sending a new item back. Please talk to our customer care to work this out to both the parties satisfaction.
Currently there are no minimum quantity or minimum amount required for a valid order.
We may refer to different brands and trademarks that are related to the products and services we offer. This is purely for the purpose of providing additional information to the customers and does not imply any association or relationship between Numato Systems Pvt. Ltd. and those brands. All trademarks are property of their respective owners.
Currencies and Exchange Rates
The primary currency used in our E-commerce system is USD. Prices displayed in all other currencies are indicative only and the final cost charged may differ slightly during checkout due to exchange rate differences and potential FOREX charges levied by institutions participating in the transaction. Any such charges shall be borne by the buyer.